Store Name: Waghi Tech Electronics
Mission Statement: Our mission is to bring cutting-edge technology in electronics to our customers nationwide. We are committed to providing high-quality products that meet the needs of our customers, valuing quality over quantity.
Accepted Payment Methods: We accept payments in cash, Visa credit and debit cards, and online payments through Visa.
Payment Conditions: All payments must be made in full at the time of purchase. We do not offer installment payment plans.
Refund Policy: Once payment is processed, it is considered final. Refunds are only issued under specific circumstances, such as defective or incorrect products, as outlined in our Return and Refund Policy.
Warranty: Waghi Tech Electronics provides a 5-month warranty on all products purchased from our store. This warranty covers any manufacturing defects or malfunctions that occur during normal use within this period.
Repair and Claims Process: If you encounter an issue with a product that is not related to malfunction, please contact our customer service team via email. Attach clear pictures of the product and provide a detailed explanation of the problem and how it occurred. We will review your claim and guide you through the next steps for repair or replacement.
Shipping Options: We offer both standard and express shipping options. Shipping costs are calculated based on the weight of the product and the delivery location.
Delivery Time: Standard shipping typically takes 5-10 business days, depending on your location. Express shipping options are available for faster delivery, usually within 2-5 business days. However, delivery times may vary based on factors beyond our control, such as courier delays.
Shipping Restrictions: We currently ship only within Papua New Guinea. Unfortunately, we are unable to ship to PO boxes or internationally at this time.
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through the courier's website.
Lost or Delayed Shipments: If your shipment is delayed or lost, please contact us for assistance. We will work with the courier to investigate and resolve the issue.
Product Availability: We strive to ensure that all products listed on our website are available. However, product availability is subject to change, and we are not liable for any delays in product restocking or unavailability after your order has been placed.
Errors and Omissions: While we take care to provide accurate and up-to-date information on our website, errors or omissions may occur. We reserve the right to correct any pricing errors or product descriptions without prior notice.
Force Majeure: Waghi Tech Electronics is not liable for any delays or failures in performance caused by circumstances beyond our control, such as natural disasters, war, labor strikes, or supply chain disruptions.
